Returns Policy

Physical Product Return Policy:

  • Only unopened products in new condition can be returned.
  • You must notify us within 7 days of the delivery date of any issues or problems with your
  • order.
  • Send an email to help@robinannescreations.com to receive a return authorization. Your
  • product will not be accepted without a return authorization.
  • You must return the unopened product to our office within 30 days of the purchase date.
  • A restocking fee of 15% will be charged.
  • As long as all conditions are met, a refund will be issued.

Downloadable Product Return Policy:

  • Downloaded designs are non-refundable. No refunds will be issued.